Samsung Reacts to iFixit’s Departure

In recent news, the tech world has been buzzing with the announcement from repair company iFixit regarding its decision to terminate its partnership with Samsung. According to iFixit, this move is motivated by Samsung’s alleged lack of commitment to repair initiatives. Effective June 17, iFixit will cease to serve as Samsung’s third-party distributor of parts and tools, marking the end of a two-year collaboration.

 

Samsung’s Official Statement

Responding to these developments, Samsung issued an official statement to Android Authority. The statement confirms Samsung’s intention to continue providing repair parts for its devices. However, instead of relying on iFixit, Samsung will now utilize its website, Samsungparts.com, in collaboration with another repair provider named Encompass.

 

Changes on Samsungparts.com

While Samsungparts.com does offer replacement parts for some of the latest Samsung models, users have noticed the absence of parts for many other devices. Notably, the smartphone repair category is not prominently featured on the website’s homepage. Instead, users can access it by clicking on the blue “Self-Repair Service” button located to the left.

 

What’s Next for Samsung Customers?

With the impending conclusion of the iFixit partnership, Samsung users may be concerned about the availability of repair parts. It remains to be seen whether Samsung will expand its selection of smartphone repair parts on Samsungparts.com following the termination of its collaboration with iFixit.

 

Samsung’s response to iFixit’s decision underscores the company’s commitment to providing repair solutions for its customers. While the transition may bring uncertainties, Samsung aims to ensure continued support for device maintenance and repair.